Refund & Returns Policy
We believe in transparency. This page outlines our refund policy, live link guarantee, and how we handle service-related concerns for our digital SEO services.
Policy Overview at a Glance
30-Day Window
Refund requests must be submitted within 30 days of service delivery
6-Month Guarantee
All live links guaranteed to remain active for minimum 6 months
Free Replacements
Links removed within 6 months replaced at no additional cost
7-Day Response
All refund requests reviewed and responded to within 7 business days
Overview
The Stark SEO provides digital services, including guest posting and link building, which are non-tangible and irrevocable once delivered. Due to the nature of these services, all sales are final once the service is completed and links are live.
Important to Understand
Our services are digital in nature. Once a guest post is published or a link is placed on a third-party website, the service is considered delivered and complete. This policy exists to ensure fairness to both our team and our clients.
Refund Eligibility & Timeframe
Refund requests must be submitted in writing via email to our support team within 30 days of the service delivery date.
Refunds or credits will be considered only if:
- We fail to deliver the agreed service within the specified timeframe.
- The guest post or link placement does not meet the agreed quality standards, and the issue cannot be resolved after reasonable revision attempts.
Important Note
Refunds will not be issued once the guest post or link is live and published. Please review all deliverables carefully upon receipt and report any issues promptly.
Live Link Guarantee
We stand behind the quality and longevity of our placements. Here’s our commitment to you:
- We guarantee that your link will remain live for a minimum of 6 months from the date of delivery.
- If your link is removed within this 6-month period, we will provide a replacement link of equal or better value at no additional cost.
- No refunds will be issued for links removed after this 6-month guarantee period.
Our Commitment
We work exclusively with reputable publishers and website owners to ensure maximum link longevity. Our historical link retention rate exceeds 95% beyond the 6-month guarantee period.
Non-Refundable Situations
Refunds or credits will not be provided for the following situations:
- Change of mind or dissatisfaction after you approve the site or article.
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Publisher decisions beyond our control, including:
- Refusal to accept your preferred URL or anchor text
- Changes to the URL or anchor text made by the publisher
- Non-indexation of the link by search engines.
- SEO ranking outcomes or penalties related to link building services.
- Technical or operational issues with publisher websites outside our control.
- Requests for edits or modifications after content is published (except for clear errors such as typos, which we will attempt to correct).
Why These Limitations Exist
We work with third-party publishers who maintain editorial control over their websites. While we advocate for our clients’ preferences, publishers may make decisions that are outside our influence. SEO outcomes depend on numerous factors beyond link building alone.
Refund Process
If you believe you qualify for a refund, please follow these steps:
Submit Your Request
Email us at info@thestarkseo.com with your order details and proof of purchase within 30 days of delivery.
Review Period
We will review your request and notify you within 7 business days regarding approval or rejection.
Refund Processing
Approved refunds will be processed to the original payment method within 7-14 business days.
Alternative Resolution
If a refund is not possible, we may offer a credit valid indefinitely for future services with The Stark SEO.
Dispute Resolution
If you are dissatisfied with any aspect of our service, please get in touch with our support team promptly.
- We will work with you to resolve any issues fairly and transparently.
- Our team is committed to finding solutions that work for both parties whenever possible.
- Our decision regarding refunds or credits will be final.
Open Communication
We encourage clients to reach out at the first sign of any concern. Early communication allows us to address issues before they become larger problems. Our support team is available to discuss any concerns you may have.
Disclaimer
Please note the following important disclaimers:
- The Stark SEO does not guarantee specific SEO ranking improvements or search engine indexation, as these depend on multiple external factors beyond our control.
- We do not own or operate the publisher websites where guest posts or links are placed.
- By using our services, you acknowledge and accept these limitations.
Your Acceptance
By purchasing any service from The Stark SEO, you acknowledge that you have read, understood, and agree to abide by this Refund and Returns Policy in its entirety.
Your Privacy Matters
We take your privacy seriously. All order information and communication are kept strictly confidential. Read our Privacy Policy for more details.
Terms of Service
This refund policy works alongside our Terms of Service. We recommend reviewing both documents before making a purchase.
Have Questions?
If anything in this policy is unclear, please don’t hesitate to reach out. We’re happy to explain any aspect of our refund process.
Need Assistance?
We’re Here to Help
Thank you for trusting The Stark SEO. We are committed to providing quality service and supporting your online growth. If you have any questions about this policy or need further assistance, please reach out.